We had an amazing time. The location, cleanliness and friendliness of the staff is what sets this resort apart from anywhere else we stayed. It’s just beautiful!
Kati
2024年4月
I've stayed twice at this hotel. I love everything about it. It's perfect in every way except for some very rigid rules they have with the deposit. I guess they want to avoid unhappy situations. But this is serious and you should read the bad part as well before booking.
Silvia
2023年1月
Everything included/the property
Lauren-jodie
2023年12月
clean, spacious room. beautiful beach.
Syu
2023年5月
We really enjoyed our stay here! We loved the food at the two buffets for breakfast and the restaurants, especially Chino Poblano. Getting to the different parks was seamless since there's always a shuttle running. It rained a little bit, but it seemed like there was always something to do so it didn't make the trip feel that bad. Definitely recommend a week for those who come here to be able to do everything.
Michellemnrz
2024年2月
This is by far the best hotel we have ever stayed in, the food is delicious at all restaurants and a highlight for us was dinner at Tah-Xido - the food here is exceptional. The staff were incredible. From the checkin process all the way through to checkout and airport transfer, we received amazing service. We were waited on every second of the day, your cup will never be empty. We especially want to thank Carlos of Cuyoco, Jorge from guest services, the housekeeping staff who made sure our room was perfect every moment we returned from our day and the staff handling the luggage who made our experience seamless. The hotel is beautiful, with something happening around every corner. From ice cream stands and taco stands, to musicians and the secret speakeasy. Even pottery making! Everything has been thoughtfully put together and presented. We treated ourselves to hydrotherapy at Muluk spa - a dream! Now for the parks…. Xcaret, Xplor Fuego and Xavage were awesome! Whilst the food at the parks is good, the food at the hotel is top quality, so recommend planning your day to have food at the hotel where possible. What an awesome experience!!!
Brittany
2024年3月
We stayed in casa de los artistas, which is the exclusive house they have. Of course you have to pay more. Nonetheless, the service they provided was excellent. We had access to exclusive restaurants in both hotels: hotel Xcaret arte and hotel Xcaret Mexico. They gave us an ocean front suite which was espectacular. We took beautiful fotos from our room. They assigned to us a mayordomos who were really helpful in different ways, they were very attentive to our needs.
Arturo
2022年9月
Lots to see. Property is beautiful. Access to the parks are great. Beds were comfortable!
Leondra
2025年1月
Really nice
Marisol
2023年11月
The hotel was absolutely beautiful and unlike any other. The pools, river and beach are stunning. This was also the first all-inclusive where the food was top notch, tasting menus, even the room service dining. Would highly recommend for foodies. And all of the staff were fantastic and personable.
Rob
2022年1月